Coach Hire Division
THE AWARD WINNING COACH COMPANY YOU CAN TRUST
When you need to choose a coach operator what do you look for? Is it quality, reliability, professionalism, or do you choose a company with a modern and varied fleet of vehicles that all meet the strictest safety requirements and whose drivers are highly trained professionals?
Of course, it should be all these things and more. Tellings Golden Miller is a leading coach company operating to all these standards.
Tellings Golden Miller has been established for more than 40 years - and has over 40 coaches, the majority of which are less than 5 years old. Our 22-57 seater fleet includes the latest high-tech luxury vehicles.
Whether you need a coach transfer or a tour we have the vehicle to suit. Facilities available include W.C., TV, video, DVD, CD players, hot and cold drinks plus full air-conditioning and seatbelts. We also have coaches offering executive dining with on-board kitchen and host/hostess service. All coaches are equipped with mobile telephones.
Quality, Safety and Reliability
Tellings Golden Miller feature the latest Volvo and Setra coaches with Caetano and Plaxton bodywork plus our 22 seater Toyota mini coach.Our fleet is maintained by our own professional team of engineers who ensure they are kept to the highest standards at all times. We place great importance on maintenance, not only from a safety angle but also to maintain our excellent reliability record.
Our passengers can rest assured knowing their coach is being driven by a highly qualified driver. Each one of our drivers has successfully completed the 'Drivers Vocational Course' organised by the Guild of British Coach Operators. All coaches are fitted with seatbelts as standard.
PERSONAL SERVICE
At Tellings Golden Miller we aim to provide our customers with the best service possible.
Our smart uniformed staff are ready to greet you with a smile and cater for your needs. Many of our staff have been with our company for more than 10 years and know the coach business inside out. Much of our success is down to our versatility and our ability to change operations, often at short notice, to meet the requirements of our many and varied clients.
PRIVATE HIRE
If you need to arrange a private tour or a club outing, let Tellings Golden Miller help you with ideas and the arrangements, whether it is for the evening, day or a longer period. We have many years experience in planning various itineraries and booking hotels and places of interest.
Whatever your requirements or event, Tellings Golden Miller are able to help you make it a total success.
Schools Service
For a number of years Tellings Golden Miller have been providing a regular transport service for schools. Our service includes:-
- Home to school runs
- School to swimming baths etc.
- School outings
- Large vehicles which will take up to two classes on one trip.
- Special rates for pick up and return between normal school hours
We offer:-
- High specification modern coaches offering safety and comfort
- Seatbelts fitted on all vehicles
- Regular fleet replacement
- Experienced drivers (all are CRB checked)
CORPORATE HOSPITALITY - GOLD SERVICE COACHES
Tellings Golden Miller's luxury coach fleet is well suited to cater for the most discerning passenger and executive client.
Working with companies and event organisers, we offer an efficient and reliable door-to-door quality service.
We offer the highest standards of comfort and excellent planning for the events required.
For those extra special journeys we offer a Gold Service Coach. Our award winning executive dinners boast plenty of comfort and room with 36 high quality seats around 9 fully fitted tables.
Our uniformed driver and host/hostess will welcome your party on board and will be available to serve refreshments and drinks, as required, throughout the day.
All refreshments are chosen from our splendid menus and served on china with appropriate cutlery and glassware. Drinks are available from the well stocked bar.
COACHES WITH FACILITIES FOR THE DISABLED
Tellings Golden Miller recognise the need of the disabled traveller and provide coaches with wheelchair facilities.
The vehicles are able to accommodate a maximum of 6 wheelchairs with 22 seats left for the more mobile passengers in the group.
Once inside the coach wheelchairs are secured with approved safety clamps. Seatbelts are provided and our drivers ensure passengers are comfortable before setting off.
The vehicles also include the following on board facilities:-
A toilet for the disabled, which although cannot be accessed by wheelchair users when the vehicle is in motion, will however save the disabled passengers getting off the vehicle when stopping at convenience stops.
- Hot & Cold drinks
- CD player
- TV & Video
- Full air-conditioning
- All seats are fitted with seatbelts.
NATIONAL EXPRESS COACHES
(Click logo to visit their website) Tellings Golden Miller operate the following services
on behalf of National Express :-
Portsmouth - London
Southampton - London
Portsmouth - Bristol
Portsmouth - Bradford
Paignton - Bradford
Our Company Charter
We are committed to the highest standards of coach operation and adopt, where appropriate, relevant best practice.- We as a company have an appointed person within our organisation that is responsible for health and safety issues.
- We have a comprehensive health and safety policy available for inspection.
- We have a policy of informing customers of the on-board safety procedures before departure.
- All our drivers have their driving licences checked on a regular basis to ensure that drivers have a current valid licence for the type of vehicle they are likely to drive.
- The company has an approved and documented training policy.
- All our drivers have a copy of our driver’s handbook containing relevant information required to carry out their duties professionally and in-line with our company policy.
- We fully comply with all the necessary insurance requirements for public liability, group vehicle cover and employers insurance.
- Tellings Golden Miller provides a 24 hour helpline to be used in cases of emergency.
- All our vehicles are under 10 years old, comply with the latest European safety standards which require a crush proof safety cell in the case of rollover accidents, and are fitted with speed limiters.
- Our vehicles are subject to a rigorous preventative maintenance programme to maximise reliability and safety.
- All our coaches will be presented in a clean and safe condition and be fitted with seat belts.
- Our fleet is equipped with mobile communications.
- All drivers will be in full uniform.
- In the unlikely event of a complaint, Tellings Golden Miller Coaches Limited operates a formal procedure to deal effectively and quickly with any client dissatisfaction.